Infinity Works

So, to keep this example simple, let’s assume we have three types of data: PII, commercially sensitive and non-business sensitive. Let’s create an account for each of those types where all raw data of that type ends up. This is a write-only account as far as the provisioning systems are concerned. These accounts also serve as DR (Disaster Recovery) fallbacks as all raw data of that type will be in there with the relevant lifecycle rules and tags to support the downstream ETLs.

Each account will also contain the necessary ETLs to push data into the central curated data account with the relevant DQ (Data quality) rules, tags, and anonymisation processes. With an anonymisation process there is inevitably the requirement for a de-anonymisation service with a suitable RBAC (Role Based Access Control) model. This sounds like the perfect candidate for the shared services account on the left side of the “break glass” wall.

Haven’t mentioned that yet, have I? Let’s go back to that PII account which has very strict governance around who and what can access the raw data. We’ll treat it as behind a “break glass” wall and only allow time based access which is activated by a business process. It will feed all its logs and actions into a “break glass” audit account under the watchful eyes of governance. Commercially sensitive accounts, as we can have many of these based on their risk category, can choose to be behind “break glass” or not. As an example you might not need “break glass” for the day to day of insurance sales data but you will around that secret merger agreement. Once the merger is over you can archive the account (a unit of business risk) until its delete date (defined by law) when it can be closed.

Now we can give each business owner a production and a non-production account as a minimum and call that an allocation. This allows us to mitigate technical risk around deploying infrastructure and allow production et al to be handed over in the future. These accounts will be read-only trusted satellites of the curated data account, manage ETL process(es) responsible for pushing data into a data warehouse and publish their metadata into a data dictionary. As a DevOps engineer I’m not too worried about how, just that it’s possible. They will also be linked to a write-only audit account with optional links to a shared services account. The business can have as many allocations as it needs and can account for them financially however they like. Switching off an account because of overspend should just affect that business owner and the risk they have assigned to that allocation. If there is a security breach the blast radius should be limited to the single account and whatever accepted risk that access grants.

So back to the real question at hand, SAR (Subject Access Requests) and Right to be Forgotten. With this approach all the information for dealing with that risk now exists in one account behind time based access control, heavily audited and governed, and hopefully without an internet gateway. A service can be built to extract the data necessary to reduce the business and financial risk around GDPR, under the control of the business department accountable for that risk.